E3 🟡 Repair Required

A.O. Smith Error Code E3: Sensor Fault

⚠️ Your A.O. Smith water heater has detected a sensor fault, which will prevent it from operating. You will have no hot water until this is resolved.

How to Fix A.O. Smith Code E3

  1. Step 1: Check the display for any other error codes that might give more specific information about the sensor at fault.
  2. Step 2: Try resetting the water heater by turning off the power at the breaker for a few minutes, then turning it back on. This might clear a temporary fault.
  3. Step 3: If the error persists, contact a qualified HVAC technician or plumber to diagnose and repair the issue. Do not attempt to disassemble the unit yourself.
Type: digital display

What Does A.O. Smith Error Code E3 Mean?

The E3 error code on your A.O. Smith tankless water heater indicates a problem with one of its temperature sensors. These sensors are vital for monitoring water temperature and ensuring the unit operates safely and efficiently. The heater's control board relies on accurate readings from these sensors to regulate the burner and prevent overheating. When the control board detects a faulty sensor signal (either an open circuit, short circuit, or out-of-range reading), it shuts down the unit and displays the E3 error code. This shutdown is a safety measure to prevent potential damage to the unit or, in rare cases, unsafe operating conditions. The specific sensor causing the issue needs to be identified and replaced to restore normal operation. Because this error locks out the water heater, you won't have hot water until the problem is resolved.

Common Causes of A.O. Smith Code E3

  • Faulty thermistor (temperature sensor) – most common failure.
  • Loose or corroded wiring connections to the thermistor.
  • Damaged wiring harness leading to the control board.
  • Control board malfunction (less common, but possible).

Applicable A.O. Smith Models

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Replacement Parts for A.O. Smith HVAC System Code E3

Thermistor (various types) OEM: 9007421005 (example, verify correct part)
Wiring harness
Control board