F11 🟡 Repair Required

Bradford White Error Code F11: Thermistor Open

⚠️ Your Bradford White water heater has detected an open thermistor circuit, which means it has shut down and needs attention to restore hot water.

How to Fix Bradford White Code F11

  1. Step 1: Check the display for any other error codes that might give more clues.
  2. Step 2: Reset the water heater by turning off the power at the breaker for 30 seconds, then turn it back on. This might clear a temporary glitch.
  3. Step 3: If the F11 code reappears after the reset, contact a qualified HVAC technician to diagnose and repair the problem.
Type: digital display

What Does Bradford White Error Code F11 Mean?

The F11 error code on your Bradford White tankless water heater indicates that the unit's control board isn't receiving a signal from one of its thermistors. Thermistors are temperature sensors that monitor the water temperature at various points within the unit. An 'open' circuit means the electrical connection between the thermistor and the control board is broken, like a cut wire. Because the control board can't read the temperature, it shuts down the heater as a safety measure to prevent overheating or other potential issues. This error prevents the unit from operating until the problem is resolved. Essentially, the water heater's brain (the control board) can't 'see' the temperature it needs to, so it's playing it safe by not allowing the unit to fire up. This could be due to a faulty sensor, a wiring problem, or even a problem with the control board itself.

Common Causes of Bradford White Code F11

  • Faulty thermistor (sensor has failed internally)
  • Loose or corroded wiring connections at the thermistor or control board
  • Damaged wiring harness between the thermistor and the control board (rodent damage, cuts)
  • Control board failure (less common, but possible if the board isn't reading the sensor signal correctly)

Applicable Bradford White Models

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Replacement Parts for Bradford White HVAC System Code F11

Thermistor
Wiring harness
Control board