Bradford White Error Code F11: Thermistor Open
How to Fix Bradford White Code F11
- Step 1: Check the display for any other error codes that might give more clues.
- Step 2: Reset the water heater by turning off the power at the breaker for 30 seconds, then turn it back on. This might clear a temporary glitch.
- Step 3: If the F11 code reappears after the reset, contact a qualified HVAC technician to diagnose and repair the problem.
How to Reset Bradford White Code F11
- Turn off the unit using the power button on the front panel.
- Turn off the gas supply valve.
- Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
- Restore power at the breaker, then open the gas valve.
- Turn the unit back on. If the error returns, the underlying issue needs repair.
What does F11 mean?
The F11 error code on your Bradford White tankless water heater indicates that the unit's control board isn't receiving a signal from one of its thermistors. Thermistors are temperature sensors that monitor the water temperature at various points within the unit. An 'open' circuit means the electrical connection between the thermistor and the control board is broken, like a cut wire. Because the control board can't read the temperature, it shuts down the heater as a safety measure to prevent overheating or other potential issues. This error prevents the unit from operating until the problem is resolved.
Essentially, the water heater's brain (the control board) can't 'see' the temperature it needs to, so it's playing it safe by not allowing the unit to fire up. This could be due to a faulty sensor, a wiring problem, or even a problem with the control board itself.
Affected Models
Replacement Parts
| Part | OEM Number | Est. Cost |
|---|---|---|
| Thermistor | — | — |
| Wiring harness | — | — |
| Control board | — | — |