E046 🟡 Repair Required

Navien Error Code E046: Outlet Thermistor Open/Short

⚠️ Your Navien boiler or combi unit has locked out due to a faulty outlet thermistor, which can cause inaccurate temperature readings but does not pose an immediate safety risk.

How to Fix Navien Code E046

  1. Step 1: Turn off power to the Navien unit at the wall switch or breaker. Wait 30 seconds, then turn it back on. If the error clears, it was a temporary glitch.
  2. Step 2: Check that the unit's front panel is properly closed and all wire connections inside are snug. Do not remove the panel if you are not comfortable.
  3. Step 3: If the error returns, call a Navien-qualified technician. They will need to test the thermistor resistance and likely replace it.
Type: digital display Display: front panel

What Does Navien Error Code E046 Mean?

The E046 code on your Navien unit means the outlet thermistor, a temperature sensor located on the hot water outlet pipe, is either open (infinite resistance) or shorted (near-zero resistance). This sensor tells the control board how hot the water leaving the heat exchanger is. When it fails, the board can't regulate the burner properly, so it shuts down the system to prevent overheating or damage. This is a common issue on Navien combi boilers and water heaters, especially after several years of use. For a homeowner, you'll likely see this error after the unit runs for a minute or two and then stops. The display will flash E046, and the unit will not heat water or run the central heating until it's fixed. The thermistor is a sensor mounted on the outlet pipe, often behind the front panel. While no gas or water leaks are associated with this code, you need a professional to replace the sensor to get your system back online. The fix requires removing the front cover, unclipping the sensor from the pipe, and installing a new one. Most homeowners should call a pro, but if you're handy, you can buy the right thermistor from a Navien supplier. Just be aware that mishandling the wiring can cause other issues.

Common Causes of Navien Code E046

  • Thermistor sensor has failed due to age or thermal cycling fatigue
  • Loose or corroded wire connection at the thermistor harness plug
  • Damaged wiring between the thermistor and the main control board
  • Control board failure that misreads the thermistor signal (rare)

Applicable Navien Models

Source Documentation

This error code is documented in 6 official Navien technical manuals.

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NFB-H Installation & Operation ManualPage 116
ReasonHeat Exchanger Thermistor
ActionCheck thermistor connector.
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Navien NCB-H Installation & Operation ManualPage 129
ReasonHeat Exchanger Thermistor
ActionContact technical support at 1-800-519-8794.
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Navien NFB-H Installation & Operation ManualPage 116
ReasonHeat Exchanger Thermistor
ActionCheck thermistor connector.
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Navien NFC-H Installation & Operation ManualPage 127
ReasonAbnormal operation: heat exchanger overheating sensor
ActionAuto RESET
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Navien NHB-H Installation & Operation ManualPage 119
ReasonHeat Exchanger Thermistor
ActionCheck thermistor connector.
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Navien NPF Installation & Operation ManualPage 125
ReasonAbnormal limit control operation on the heat exchanger
ActionThis error occurs when the limit control on the heat exchanger does not operate properly. ● Stop operating the furnace and contact Technical Support at 1-800-519-8794.
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Replacement Parts for Navien Tankless Water Heater Code E046

Outlet Thermistor (NTC sensor) OEM: 30019717A
Inlet Thermistor (if misdiagnosed) OEM: 30019718A
Control Board (PCB)