Noritz Error Code 10: Flame Failure

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $100 — $250 (parts + labor)
Warning: Your Noritz water heater has experienced a flame failure, which may lead to system damage if not addressed.

How to Fix Noritz Code 10

  1. Check if the gas supply is turned on and the valve is open.
  2. Inspect the area around the water heater for any obstructions that might be preventing proper airflow.
  3. If the issue persists, contact a professional HVAC technician.

How to Reset Noritz Code 10

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

What does 10 mean?

The Noritz 10 error code indicates that your water heater's flame has gone out. This could be due to a few reasons, but it's crucial to address it promptly to prevent further issues. The system is designed to shut down as a safety precaution when it detects this problem.

Affected Models

Replacement Parts

PartOEM NumberEst. Cost
Igniter NOR-IGN-01
Gas Control Valve NOR-GCV-01

Related Codes on Same Models

CodeDescriptionSeverity
11 Ignition Failure Warning
14 Thermal Fuse Failure Warning
29 Condensate Drain Issue Warning
31 Inlet Thermistor Failure Warning
32 Outlet Thermistor Failure Warning
33 Heat Exchanger Thermistor Failure Warning
43 Water Level/Neutralizer Issue Warning
45 Water Leak Detected Warning
51 Fan Motor Failure Warning
61 Fan Motor Failure Warning