Noritz Error Code 32: Outlet Thermistor Failure

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $100 — $250 (parts + labor)
Warning: Your Noritz water heater is locked out due to a potential safety issue. It won't heat water until fixed.

How to Fix Noritz Code 32

  1. Check if the water heater is getting power. The display should light up when you turn on the power switch.
  2. Try resetting the water heater. Turn off the power at the breaker, wait 30 seconds, then turn it back on.
  3. If the error persists, call a licensed HVAC technician. Do not attempt to open the water heater or touch any internal components.

How to Reset Noritz Code 32

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

What does 32 mean?

Error 32 on your Noritz water heater indicates a failure in the outlet thermistor, a crucial temperature sensor. This sensor ensures your water heater operates safely and efficiently. When it fails, your heater can't accurately measure the water temperature, leading to a system lockout to prevent overheating or underheating.

Affected Models

Replacement Parts

PartOEM NumberEst. Cost
Outlet Thermistor Noritz 5552000001

Related Codes on Same Models

CodeDescriptionSeverity
10 Flame Failure Warning
11 Ignition Failure Warning
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31 Inlet Thermistor Failure Warning
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43 Water Level/Neutralizer Issue Warning
45 Water Leak Detected Warning
51 Fan Motor Failure Warning
61 Fan Motor Failure Warning