Noritz Error Code 29: Condensate Drain Issue

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $75 — $200 (parts + labor)
Warning: Your Noritz water heater is experiencing a condensate drain issue, which could lead to water damage if not addressed.

How to Fix Noritz Code 29

  1. Check if the condensate drain line is clear and flowing freely. You can try flushing the line with water to remove any blockages.
  2. Ensure the drain line is pitched correctly to allow for proper water flow. The pitch should be about 1/4 inch per foot.
  3. If you suspect the condensate pump is faulty, try resetting the water heater. If the issue persists, contact a professional.

How to Reset Noritz Code 29

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

Resetting clears the code from the display but does not fix the underlying fault. If the code returns after reset, proceed to the diagnostic steps above.

What Does Noritz Error Code 29 Mean?

Error code 29 on your Noritz water heater indicates that the condensate drain line is blocked or not functioning properly. This could be due to a buildup of minerals, debris, or even mold and mildew. When the drain line is blocked, water heater operation may be compromised, leading to potential water damage and system lockout.

Common Causes

  • Blockage in the condensate drain line due to mineral buildup or debris
  • Kinked or collapsed drain line
  • Faulty condensate pump (if equipped)
  • Incorrect drain line pitch

Diagnostic Steps

If... Check Expected
Water heater is not draining properly Inspect condensate drain line for blockages or kinks Clear and unobstructed line
Water heater is equipped with a condensate pump Test pump functionality Pump primes and drains water properly

Applicable Noritz Models

Replacement Parts

Part OEM Number Est. Cost Where to Buy
Condensate Drain Line NOR-012345
Condensate Pump NOR-678901

Related Codes on Same Models

Other codes that affect the same Noritz model families as 29.

Code Description Severity
10 Flame Failure Warning
11 Ignition Failure Warning
12 Flame Loss Warning
14 Thermal Fuse Failure Warning
16 Over-Temperature Warning
31 Inlet Thermistor Failure Warning
32 Outlet Thermistor Failure Warning
33 Heat Exchanger Thermistor Failure Warning
43 Water Level/Neutralizer Issue Warning
45 Water Leak Detected Warning