Rinnai Error Code 12: Flame Failure

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $100 — $350 (parts + labor)
Warning: Your Rinnai water heater has experienced a flame failure, which could lead to water not heating properly. No immediate danger, but call a pro soon.

How to Fix Rinnai Code 12

  1. Check if the power is on and the circuit breaker hasn't tripped.
  2. Ensure the gas supply valve is fully open.
  3. If you're comfortable, reset the water heater by turning off the power, waiting 10 minutes, then turning it back on.

How to Reset Rinnai Code 12

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

What does 12 mean?

The Rinnai 12 error code indicates that your water heater's flame has gone out, preventing it from heating water. This could be due to a few reasons, but don't worry, it's usually an easy fix. The most common cause is a problem with the ignition system, but it could also be a gas supply issue or a faulty temperature sensor.

Affected Models

Replacement Parts

PartOEM NumberEst. Cost
Spark Module RIN-100152000
Igniter RIN-100152001

Related Codes on Same Models

CodeDescriptionSeverity
02 Stagnant Water Detection Warning
10 Air Supply/Exhaust Blockage Warning
11 No Ignition Warning
14 Thermal Fuse Warning
16 Over-Temperature Warning
19 Electrical Grounding Warning
25 Condensate Overflow Warning
29 Condensate Neutralizer Warning
31 Inlet Thermistor Failure Warning
32 Outlet Thermistor Failure Warning