Rinnai Error Code 19: Electrical Grounding

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $100 — $350 (parts + labor)
Warning: Your Rinnai water heater is experiencing an electrical grounding issue, which could lead to system damage if not addressed.

How to Fix Rinnai Code 19

  1. First, check if the ground wire connected to your water heater is securely fastened and not damaged.
  2. Next, ensure that the grounding electrode (usually a rod or a copper wire connected to a cold water pipe) is properly installed and not damaged.
  3. If you're not comfortable performing these checks, or if the problem persists, contact a licensed HVAC technician immediately.

How to Reset Rinnai Code 19

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

What does 19 mean?

Rinnai error code 19 indicates a problem with the electrical grounding of your water heater. This could be due to a faulty ground wire, a poor connection, or a problem with the grounding electrode. The system has detected a voltage reading that's outside of its normal range, causing it to shut down to prevent potential damage.

Affected Models

Replacement Parts

PartOEM NumberEst. Cost
Ground Wire
Grounding Electrode

Related Codes on Same Models

CodeDescriptionSeverity
02 Stagnant Water Detection Warning
10 Air Supply/Exhaust Blockage Warning
11 No Ignition Warning
12 Flame Failure Warning
14 Thermal Fuse Warning
16 Over-Temperature Warning
25 Condensate Overflow Warning
29 Condensate Neutralizer Warning
31 Inlet Thermistor Failure Warning
32 Outlet Thermistor Failure Warning