Navien Error Code E302: Remote Controller Communication

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $100 — $350 (parts + labor)
Warning: Your Navien boiler's remote controller is having trouble communicating with the main unit. This could lead to system malfunctions if not addressed.

How to Fix Navien Code E302

  1. Check if the remote controller is within range of the main unit and there are no obstructions between them
  2. Move other electronic devices or appliances away from the remote controller and main unit to reduce interference
  3. Replace the batteries in the remote controller and try resetting it

How to Reset Navien Code E302

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

What does E302 mean?

The E302 error on your Navien boiler indicates a communication issue between the remote controller and the main unit. This could be due to a variety of reasons, such as a weak signal, interference, or a faulty controller. While this error doesn't pose an immediate safety risk, it's important to address it to prevent potential system malfunctions or reduced efficiency.

Affected Models

Source Documentation

ManualPageReasonAction
NFB-H Installation & Operation Manual 116 Low Water Pressure Check water pressure.
Navien NFB-H Installation & Operation Manual 116 Low Water Pressure Check water pressure.
Navien NHB-H Installation & Operation Manual 119 Low Water Pressure Check water pressure.
Navien NPF Installation & Operation Manual 126 Low water level This error occurs when the water tank in the furnace is not filled with enough water. (When the water filling option is set to manual.) ● Open the water inlet cover on the lower-front cover of the furnace, and then fill the water tank with water.

Replacement Parts

PartOEM NumberEst. Cost
Navien Remote Controller

Related Codes on Same Models

CodeDescriptionSeverity
E001 Ignition Failure Warning
E003 Abnormal Ignition Warning
E004 False Flame Detection Warning
E012 Flame Loss Warning
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E031 Inlet Thermistor Open/Short Warning
E046 Outlet Thermistor Open/Short Warning
E047 DHW Thermistor Open/Short Warning
E060 Fan Motor Abnormality Warning