Navien Error Code E860: Replace the circulator filter with a new one, and then reset the furnace.

Severity
Warning
Type
digital display
Estimated repair cost: $100 — $350 (parts + labor)
Warning: Your Navien boiler or water heater has detected a circulation issue. While not immediately dangerous, it needs attention to prevent further problems or system shutdown.

How to Fix Navien Code E860

  1. Step 1: Locate the circulator pump filter. Consult your Navien owner's manual for its exact location, as it varies by model. It's usually near the circulator pump.
  2. Step 2: If you can easily access the filter housing, carefully remove and inspect the filter. Rinse it thoroughly under running water to remove any visible debris. If the filter is heavily soiled or damaged, it's best to replace it.
  3. Step 3: After cleaning or replacing the filter, reset the Navien unit by turning it off and then back on. Observe if the E860 error code reappears. If it does, it indicates a more serious problem requiring professional attention. Call a qualified HVAC technician to diagnose the underlying issue.

How to Reset Navien Code E860

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

Resetting clears the code from the display but does not fix the underlying fault. If the code returns after reset, proceed to the diagnostic steps above.

What Does Navien Error Code E860 Mean?

The Navien E860 error code indicates a problem with the circulation of water within your heating system. Specifically, it's telling you that the system believes the circulator pump filter is blocked or dirty. This filter is designed to catch debris and prevent it from damaging the pump and other sensitive components inside your Navien unit. When the filter gets clogged, it restricts water flow, which can lead to overheating, reduced heating performance, and eventually, a complete system shutdown. Think of it like a clogged artery in your body – it prevents proper circulation and can cause serious problems. Addressing this issue promptly will help maintain the efficiency and lifespan of your Navien system.

Common Causes

  • Clogged circulator pump filter due to accumulated debris (most common)
  • Air trapped in the system, hindering water flow
  • Malfunctioning circulator pump, unable to overcome filter resistance
  • Scale buildup within the heat exchanger, restricting water flow

Diagnostic Steps

If... Check Expected
Filter is clean and clear of debris Measure voltage to the circulator pump while the unit is calling for heat Nominal voltage (typically 120VAC) indicating the pump is receiving power
Circulator pump receives proper voltage Measure the current draw of the circulator pump using an amp clamp Current draw within the manufacturer's specified range (refer to the pump's nameplate data)
Current draw is low or zero Check the pump impeller for obstructions or damage Impeller spins freely and is free of debris

Applicable Navien Models

Source Documentation

Referenced in 1 official Navien technical manual.

ManualPageReasonAction
Navien NPF Installation & Operation Manual129Replace the circulator filter with a new one, and then reset the furnace.This error occurs when the circulator filter needs to be replaced with a new one. ● Replacement alert for the IAQ devices (Circulator filter replacement)

Replacement Parts

Part OEM Number Est. Cost Where to Buy
Circulator Pump Filter 3001068A
Circulator Pump

Related Codes on Same Models

Other codes that affect the same Navien model families as E860.

Code Description Severity
E001 Ignition Failure Warning
E003 Abnormal Ignition Warning
E004 False Flame Detection Warning
E012 Flame Loss Warning
E016 Overheating Warning
E030 Exhaust Overheat Sensor Warning
E031 Inlet Thermistor Open/Short Warning
E046 Outlet Thermistor Open/Short Warning
E047 DHW Thermistor Open/Short Warning
E060 Fan Motor Abnormality Warning