Noritz Error Code 65: Main Flow Control Valve Abnormality

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $100 — $350 (parts + labor)
Warning: Your Noritz water heater is experiencing an issue with its main flow control valve. It's safe to use, but needs professional attention.

How to Fix Noritz Code 65

  1. Check if the error code is still displayed after turning the unit off and then back on again
  2. If the code persists, turn off the water heater and contact a licensed HVAC technician for repair
  3. Do not attempt to open the unit or repair the flow control valve yourself, as this can void the warranty and may cause safety hazards

How to Reset Noritz Code 65

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

Resetting clears the code from the display but does not fix the underlying fault. If the code returns after reset, proceed to the diagnostic steps above.

What Does Noritz Error Code 65 Mean?

The Noritz 65 error code indicates an abnormality with the main flow control valve in your tankless water heater. This valve regulates the flow of water through the system. When it's not working properly, your water heater may not function as efficiently as it should. The error code is displayed on the control panel, and the unit will operate at a reduced capacity until the issue is resolved.

Common Causes

  • Wiring or electrical issues related to the flow control valve
  • Malfunctioning flow control valve itself
  • Clogging or scaling in the valve due to hard water or lack of maintenance
  • Incorrect water pressure settings

Diagnostic Steps

If... Check Expected
Error code 65 is displayed Measure the voltage at the flow control valve's wiring harness 12-24 V DC
Voltage is within range Inspect the flow control valve for any visible damage or blockages No damage or blockages

Applicable Noritz Models

Replacement Parts

Part OEM Number Est. Cost Where to Buy
Flow Control Valve NOR-123456

Related Codes on Same Models

Other codes that affect the same Noritz model families as 65.

Code Description Severity
10 Flame Failure Warning
11 Ignition Failure Warning
14 Thermal Fuse Failure Warning
29 Condensate Drain Issue Warning
31 Inlet Thermistor Failure Warning
32 Outlet Thermistor Failure Warning
33 Heat Exchanger Thermistor Failure Warning
43 Water Level/Neutralizer Issue Warning
45 Water Leak Detected Warning
51 Fan Motor Failure Warning