Rinnai Error Code 72: Flame Rod Detection

Severity
Warning
Type
digital display
Where to look
front panel
Estimated repair cost: $100 — $350 (parts + labor)
Warning: Your Rinnai water heater is experiencing a flame rod detection issue, which has caused it to shut down for safety reasons. It's important to address this issue promptly to prevent further damage or potential hazards.

How to Fix Rinnai Code 72

  1. Step 1: Locate the reset button on your water heater and press it to reset the system. If the error persists, proceed to the next step.
  2. Step 2: Check the gas supply to your water heater. Ensure the gas valve is open and the gas supply is turned on at the main gas supply valve.
  3. Step 3: If the issue persists, it's best to call a professional HVAC technician to diagnose and repair the problem.

How to Reset Rinnai Code 72

  1. Turn off the unit using the power button on the front panel.
  2. Turn off the gas supply valve.
  3. Turn off the circuit breaker supplying power to the unit. Wait 30 seconds.
  4. Restore power at the breaker, then open the gas valve.
  5. Turn the unit back on. If the error returns, the underlying issue needs repair.

What does 72 mean?

The Rinnai 72 error code indicates a problem with the flame rod, a crucial safety component in your water heater. The flame rod monitors the burner's ignition and flame stability. When the system detects an issue with the flame rod, it shuts down the burner to prevent potential gas leaks or other hazards. Common causes for this error include a faulty flame rod, a clogged flame arrester, or a problem with the gas supply.

Affected Models

Replacement Parts

PartOEM NumberEst. Cost
Flame Rod RIN-1100010000
Flame Arrester RIN-1100020000
Gas Control Valve RIN-1100030000

Related Codes on Same Models

CodeDescriptionSeverity
02 Stagnant Water Detection Warning
10 Air Supply/Exhaust Blockage Warning
11 No Ignition Warning
12 Flame Failure Warning
14 Thermal Fuse Warning
16 Over-Temperature Warning
19 Electrical Grounding Warning
25 Condensate Overflow Warning
29 Condensate Neutralizer Warning
31 Inlet Thermistor Failure Warning