15 🟡 Repair Required

Rinnai Error Code 15: Rinnai Code 15 - Hot Water Temperature Too High

⚠️ The water heater has shut down due to excessively high water temperature. This could indicate a problem that might lead to scalding or damage to the unit.

How to Fix Rinnai Code 15

  1. Step 1: Check that multiple hot water taps aren't running simultaneously, overwhelming the unit's capacity.
  2. Step 2: Reduce the temperature setting on the Rinnai unit to a lower setting (e.g., 120°F or 49°C).
  3. Step 3: If the error persists after these steps, contact a qualified HVAC technician to diagnose and repair the unit.
Type: digital display

What Does Rinnai Error Code 15 Mean?

Rinnai error code 15 indicates that the hot water temperature inside your tankless water heater has exceeded its safety limit. This triggers a safety shutdown to prevent scalding and potential damage to the unit. Several factors can cause this, but it usually boils down to a problem with the temperature sensors, the flow rate of water through the unit, or issues with the burner firing rate. When the water gets too hot, the unit locks out and displays this error code, preventing further operation until the issue is resolved. This is a safety feature, so it's important to address the underlying cause rather than just resetting the unit repeatedly. Ignoring this error could lead to scalding water or permanent damage to your Rinnai tankless water heater.

Common Causes of Rinnai Code 15

  • Scale buildup on the heat exchanger restricting water flow and causing overheating.
  • Faulty thermistor(s) providing incorrect temperature readings to the control board.
  • Low water flow rate through the unit.
  • Malfunctioning gas valve causing excessive burner firing.
  • Defective control board.

Applicable Rinnai Models

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Replacement Parts for Rinnai Tankless Water Heater Code 15

Inlet Thermistor OEM: 813297001
Outlet Thermistor OEM: 813297001
Gas Valve